In this video, you'll learn how a manager prepares a POS device for the day, how to log in using your unique PIN, and how to log out so another team member can use the device.
At the start of the day, your manager prepares the POS device so it's ready for staff to log in. If the pin screen isn't showing, your manager may need to log in and assign the POS device profile.
Let's walk through how your manager logs in to get started.
On the POS device, the manager goes to POS dot roller dot app, enters their email and password, then selects continue.
Next, they assign the correct POS device profile to the terminal.
For example, the check-in terminal should use a front of house profile.
Each POS device can only be used by one staff member at a time.
If the wrong device is set up, a manager or authorized user will need to reassign the correct POS profile to the terminal.
This may involve unassigning it first.
Now it's your turn.
When you see the pin screen, you know the device is ready.
Use your unique POS pin to log in. It gives you fast, secure access without needing your email or password.
If you see an invalid PIN message, try again or ask your manager for help. If the PIN screen isn't showing, the device may need to be set up again. Check with a manager.
If another team member needs to use the terminal, you'll need to log out first. From the POS dashboard, select the options menu, three dots, then select settings and log out.
The PIN screen will return, ready for the next staff member to sign in. Logging out helps keep transactions accurate and ensures the right staff member is recorded for each sale. That's it. You've seen how a manager sets up the POS device and how you log in using your PIN. We also covered what to do if something's not quite right and how to switch users when needed. Once you see the dashboard, you're ready to start selling.
