May 2026 Product Launch Introduction

Let's do this. Welcome to our May 2026 product launch. What we're going to show you today will reshape the way you think about growing your business.

But before we jump in, I want to zoom out for a moment.

At ROLLER, our vision is to help create experiences that bring joy and happiness to the world.

We bring that vision to life by partnering with you, our incredible customers, to build a platform that helps you deliver exceptional guest experiences and ultimately grow your business. That hasn't changed. What is changing, however, is what operators need to stay ahead.

That's why we're actively building AI into the core of the ROLLER platform. So at the heart of what we're launching today is a shift from a platform built to support you to one that actively works with you to grow your business.

Because ROLLER powers thousands of venues around the world, that scale enables us to deliver unrivaled intelligence, giving you a competitive advantage.

All right, let's dive in.

Up first are the enhancements we're launching to ROLLER iQ.

We introduced ROLLER iQ at the end of last year, as an AI co-pilot inside the platform, helping you uncover insights, find answers faster, and better understand what's happening across your business.

We also introduced benchmarking, giving you a clear review of how you're performing relative to the industry, and the feedback has been absolutely awesome. Today, we're taking it to a whole other level.

We're introducing ROLLER iQ Actions.

Not only can ROLLER iQ surface opportunities, now it can take action and complete tasks for you, helping your team move faster than ever.

It closes the gap between knowing what needs to happen, to actually making it happen.

That same shift, moving from insight to action, is now transforming the guest experience as well.

Which brings me to our next major release.

Today, we are launching the Guest Experience Agent, your newest frontline team member.

Guest Experience Agent helps your guests wherever they are, not just answering questions, but taking bookings, editing bookings, and even making upsells. It does all of this through AI-powered chat on your website, and most excitingly, through AI-powered voice on the phone.

The Guest Experience Agent actually picks up the calls from your guests on behalf of your team and takes care of the entire guest interaction. That means faster responses, an improved guest experience, fewer missed opportunities, more revenue captured, and less load on your team. Enhancing ROLLER iQ with actions, and launching Guest Experience Agent are major steps forward.

We're building a more intelligent and more automated platform, one that actively works alongside you.

It helps you act faster. It automates more of the work, and ultimately, it delivers better outcomes for your guests and your business. Beyond launching these two major products, we have even more to share with you today.

We're launching ROLLER Capital, giving you fast access to funding to help you grow.

We're launching ROLLER Loyalty, which allows you to create programs that drive repeat visitation and guests' lifetime value.

Plus, there are dozens more updates beyond that. And as always, everything we deliver comes with enterprise-grade security and reliability you expect. Alright, that's enough from me. From here, a few members of the ROLLER team are going to walk you through everything we're launching today in more detail. Let's roll.

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